Skip to content
AxisPanel Docs

Features modules

Tickets

1 min read

Give members a private place to talk to staff. A member presses a button and the bot opens a private channel for them.

Set it up

  1. Choose the category where ticket channels are created.
  2. Pick which roles can see and handle tickets.
  3. Customise the panel message and its button, then post it in a channel.
  4. Optional: set a log channel to keep transcripts of closed tickets.
  5. Use the /ticket command to add or remove people from a ticket, or to close it.

Good to know

Switching Tickets off stops the button opening new tickets. Open tickets can still be closed.

Tip

You can switch Tickets on or off any time from Modules in the panel. Switching a module off never deletes your settings.

Something missing or unclear? Tell us in the AxisPanel Discord.